We keep it simple - delivery is free to any address within mainland UK. But for those who like the details, let's talk shipping methods. We offer three:
Our most popular choice and absolutely free. We aim to dispatch your glorious mattress / pillow the same day we process your order, so you’ll receive it the next working day between 9am and 7pm.
Our cut-off point for processing orders on Monday - Friday is 3pm, so if you’re an afternoon or evening shopper, your order will be dispatched the next working day after that. For example, orders placed Wednesday afternoon should arrive on Friday. Orders placed on Friday morning should arrive on Monday. And orders placed on Friday afternoon or over the weekend should arrive on Tuesday.
If you're lucky enough to live somewhere rugged and off the beaten track, chances are you're familiar with the local postal customs. But for the record, deliveries to the following postcodes may take between 1-3 days: CA28 (BNFL site), CA8 Sector 2, KA28, PA1-19, TD15, IV (except districts 1, 2, 3, 12, 13, 30, 31, 32 and 36), Eire outside Dublin 1-24. Deliveries to Northern Ireland, Isle of Man, Channel Islands, Scilly Isles and Scottish Isles are 48/72 hour delivery only and non guaranteed, and are subject to a £35 off-mainland delivery charge.
The following postcodes are available for a non-guaranteed next day delivery: FK19-21, PA20-78, PH30-41.
If you’d like to ensure your order arrives in the morning, this is the shipping method for you. It’s just like the Standard Next Day Delivery, with the same rules about delivery days, but guaranteed to arrive before 10:30am. This option costs an additional £25.
Our guaranteed 10:30am delivery service has a few exceptions too. This service is not available for deliveries to the following postcodes: CA28 (BNFL site), CA8 Sector 2, TD15 Sectors 1,2 and 9, AB, DD (unless DD1-7, DD8 (Forfar), DD9 (Brechin) or DD11), DG7-9, FK (unless FK1-7, FK8 (Stirling Sectors 1&2) or FK9-14), G60, G62, G63, G65, G68, G81-84, KA (unless KA1-12), KY8-10, ML12, PA (unless PA1-4), PH (unless PH1-5, PH7 or PH12-14), TD (unless TD1-10). This services is not available to Eire, Northern Island, the Isle of Man, the Channel Islands, the Scilly Isles or the Scottish Isles.
If Saturday morning is more convenient, select this option. As long as you place your order before 2pm on Friday, you’ll get it the same Saturday before noon. This option costs an additional £25.
Here are the exceptions to our Saturday morning delivery service. This service is not available for deliveries to the following postcodes: CA28 (BNFL site), CA8 Sector 2, TD15 Sector 2, AB (unless AB1, 2, 3, 10, 11, 12 or 15 (Aberdeen City), AB16 or 21 (Dyce only), AB22 or 23 (Bridge of Don only), or AB 24 or 25), FK (unless FK1-7, FK9-16, FK8 (Stirling Sectors 1&2) or FK 17 (Callander)), G63, G83, G84, KA (unless KA1-12), PA (unless PA1-16 or PA19), PH (unless PH1-8, PH12-14 or PH10 (Blairgowrie)). This service is not available to Eire, Northern Island, the Isle of Man, the Channel Islands, the Scilly Isles or the Scottish Isles.