Delivery

 

We keep it simple - delivery is free to any address within the mainland UK. But for those who like the details, let's talk shipping methods. We offer three:

Standard Next Day Delivery


Our most popular choice and absolutely free. We aim to dispatch your glorious mattress / pillow the same day we process your order, so you’ll receive it the next working day between 9am and 7pm.

Our cut-off point for processing orders on Monday - Friday is 1pm, so if you’re an afternoon or evening shopper, your order will be dispatched the next working day after that. For example, orders placed Wednesday afternoon should arrive on Friday. Orders placed on Friday morning should arrive on Monday. And orders placed on Friday afternoon or over the weekend should arrive on Tuesday.

Exceptions
If you're lucky enough to live somewhere rugged and off the beaten track, chances are you're familiar with the local postal customs. But for the record, deliveries to the following postcodes may take:
Between 1-2 days: AB10-56, BT1-94, DD5-11, EH43-45, FK8-21, IM1-9, KA4-19, ML8-12, PA23-38, SY15-25, TD2-14.
Between 2-4 days: IV1-63, KW1-14, PA20-22, PH36-41, TR21-25.
Up to 5 days: HS1-9, KA27-28, KW15-17, PA41-78, ZE1-3.
Unfortunately, we do not currently deliver to Jersey or Guernsey.
Areas that are outside of mainland UK will be charged a £35.00 delivery fee and may take up to 5 days to deliver.

Next Day Morning Delivery


If you’d like to ensure your order arrives in the morning, this is the shipping method for you. It’s just like the Standard Next Day Delivery, with the same rules about delivery days, but guaranteed to arrive before 10:30am. This option costs an additional £25.

Exceptions
Our guaranteed 10:30am delivery service has a few exceptions too. This service is not available for deliveries to the following postcodes: CA28 (BNFL site), CA8 Sector 2, TD15 Sectors 1,2 and 9, AB, DD (unless DD1-7, DD8 (Forfar), DD9 (Brechin) or DD11), DG7-9, FK (unless FK1-7, FK8 (Stirling Sectors 1&2) or FK9-14), G60, G62, G63, G65, G68, G81-84, KA (unless KA1-12), KY8-10, ML12, PA (unless PA1-4), PH (unless PH1-5, PH7 or PH12-14), TD (unless TD1-10). This service is not available to Eire, Northern Ireland, the Isle of Man, the Channel Islands, the Scilly Isles, the Scottish Isles, Jersey or Guernsey.

Saturday Morning Delivery


If Saturday morning is more convenient, select this option. As long as you place your order before 2pm on Friday, you’ll get it the same Saturday before noon. This option costs an additional £25.

Exceptions
Here are the exceptions to our Saturday morning delivery service. This service is not available for deliveries to the following postcodes: CA28 (BNFL site), CA8 Sector 2, TD15 Sector 2, AB (unless AB1, 2, 3, 10, 11, 12 or 15 (Aberdeen City), AB16 or 21 (Dyce only), AB22 or 23 (Bridge of Don only), or AB 24 or 25), FK (unless FK1-7, FK9-16, FK8 (Stirling Sectors 1&2) or FK 17 (Callander)), G63, G83, G84, KA (unless KA1-12), PA (unless PA1-16 or PA19), PH (unless PH1-8, PH12-14 or PH10 (Blairgowrie)). This service is not available to Eire, Northern Ireland, the Isle of Man, the Channel Islands, the Scilly Isles, the Scottish Isles, Jersey or Guernsey.

Change of Address


Once you have placed your order, if you need to change your delivery address, you will have to supply us with the following information for security reasons:

  • Photo ID
  • A utilities bill with your name and new address
Unfortunately, we will not be able to change your address if you have paid by finance.